INFORMATION ON THE PROCESSING OF PERSONAL DATA
Pursuant to Article 13 of Regulation (EU) 2016/679.
This Information Notice concerns the processing of Personal Data by
Dimsport s.r.l. in the provision of its services to the user through the
various computer, telematic and analogue platforms.
Data Controller
Dimsport s.r.l. Localita' San Iorio - 15020 Serralunga di Crea (AL)
privacy@holdim.it
Data Protection Officer
The Data Protection Officer (DPO) can be reached at the following
address: Studio Legale Conti Grisenti e Partners, via Frà Bartolommeo 5,
50132 FIRENZE e-mail: dpo@studiocontiepartners.it - fax +390555371030
Types of Data collected
The Data collected, either autonomously or through third parties,
includes personal data such as: name, surname, email, telephone, fiscal
data, Cookie and Data related to the use of the various applications.
Full details on each type of data collected are provided in the
dedicated sections of this privacy policy or in the specific information
texts displayed prior to the collection of consent relating to the
specific data processing.
Legal basis of the treatment
The Data Controller processes Personal Data relating to the User in the event that one of the following conditions exists:
- the User has given consent for one or more specific purposes;
- the processing is necessary for the performance of a contract with the User and/or the execution of pre-contractual measures;
- the processing is necessary for the performance of a legal obligation to which the Data Controller is subject;
- the processing is necessary for the performance of a task of public
interest or for the exercise of public powers vested in the Data
Controller;
- the treatment is necessary for the pursuit of the legitimate
interest of the owner, where for legitimate interest in this case means
the interest of the owner to keep its customers informed about products
similar to those already purchased and business activities.
However, it is always possible to ask the Controller to clarify the
concrete legal basis of each processing and in particular to specify
whether the processing is based on law, provided for by a contract or
necessary to conclude a contract.
Modalities and place of treatment of the collected Data
Treatment modalities
The Owner adopts appropriate security measures to prevent
unauthorized access, disclosure, modification or destruction of Personal
Data.
The treatment is carried out through computer and/or telematic
instruments, with organizational methods and logics strictly related to
the indicated purposes. In addition to the Data Controller, in some
cases, other subjects involved in the organization of this Application
(administrative, commercial, marketing, legal, system administrators) or
external subjects (such as third party technical service providers,
postal couriers, hosting providers, IT companies, communication
agencies) also appointed, if necessary, as Data Processors by the Data
Controller, may have access to the Data. The updated list of Data
Processors can always be requested from the Data Controller.
The processing of data may also take place in an automated manner for
marketing and profiling purposes, subject to the provision of your
consent.
Place
The Data are processed at the operational headquarters of the Owner
and in any other place where the parties involved in the processing are
located. For more information, please contact the Data Controller.
Dimsport s.r.l. uses for administrative (order management, invoicing)
and organizational purposes (customer registry), as well as for the
provision of its services (web-based services for software and
marketing), third parties legal persons providing such services, to whom
personal data may be transferred as external data processors.
The communication of data may also take place between Dimsport s.r.l.
and other legal entities belonging to the same group of companies for
specific tax purposes and management of the services provided to the
user.
Some of the IT platforms used by Dimsport s.r.l. for the provision of
its services and internal organizational and management activities may
involve the communication to third legal entities based - or whose
services are based - outside the EU in countries for which there is no
adequacy decision of the European Commission. In all cases in which this
is necessary, the prior express consent of the interested party is
required.
Period of conservation
Data is processed and stored for the time required by the purposes for which it was collected.
Therefore:
- Personal Data collected for purposes related to the performance of a
contract between the Data Controller and the User will be retained
until the performance of such contract is completed.
- Personal Data processed in connection with compliance with
accounting, tax, social security or other legal obligations will be kept
for the minimum period required by each law.
- Personal Data collected for purposes related to the legitimate
interest of the Data Controller will be retained until such interest is
satisfied. The User may obtain further information regarding the
legitimate interest pursued by the Controller in the relevant sections
of this document or by contacting the Controller.
- Data collected occasionally through the web platform or through
direct contact that is not followed by a contractual relationship will
be deleted after a period of 6 (six) months.
- The data contained in the Register of Consents kept by the Data
Controller will be deleted after one year from the moment in which the
processing of the data to which the consent refers ceases or the consent
itself is revoked.
When the processing is based on the User's consent, the Controller
may keep the Personal Data for longer until said consent is revoked. In
addition, the Controller may be obliged to retain Personal Data for a
longer period in compliance with a legal obligation or by order of an
authority.
At the end of the retention period the Personal Data will be deleted.
Therefore, at the end of this period the right of access, cancellation,
rectification and the right to data portability can no longer be
exercised.
Purposes of the processing of collected Data
The data collected through the different platforms and modalities
(website, software applications, contact forms, direct contact with
commercial agents) will be processed for the conclusion and execution of
contracts with the interested party, for the provision of services
requested, for fiscal, accounting and administrative management of
transactions, for sending commercial information, where authorized, for
marketing and profiling, where authorized by the interested party.
Details on the processing of Personal Data
Personal Data is collected for the following purposes and using the following services provided by Third Parties:
360 Dimsport registration form
I consent to the
processing of my personal data for the creation of customized navigation
routes. The data will be processed exclusively for the use of the
service. They will be kept for a maximum of 30 days in case there is a
need for a re-contact. At the end of this period they will be deleted
from the platform.
Automated processing
To ensure we can provide you with the
best service, to keep you updated on the latest news or to offer you our
products, we ask for your consent to process your data, in compliance
with Regulation (EU) 2016/679, including in an automated way, both for
profiling and marketing purposes. Without this consent, for strictly
technical reasons connected with the operation of our IT and computer
systems, unfortunately it will not be possible to provide all or part of
these services. Remember that you have the right to object to
processing in this way at any time by clicking on the 'Unsubscribe from
this newsletter' button at the bottom of the page.
Chat widget | User.com
This type of service allows you to
interact with live chat platforms, managed by third parties, directly
from the pages of this Application. This allows the User to contact the
support service of this Application or this Application to contact the
User while he is browsing its pages.
In the event that an interaction service with live chat platforms is
installed, it is possible that, even if the Users do not use the
service, it collects Usage Data relating to the pages in which it is
installed. Additionally, live chat conversations may be recorded.
Chat widget (User.com Group)
The Chat Widget is an interaction service with the live chat platform provided by User.com.
Personal data collected: Cookies and Usage data.
Privacy Policy
Facebook Ads conversion tracking (Facebook, Inc.)
Facebook
Ads conversion tracking is an analytics service provided by Facebook,
Inc. that connects data from the Facebook advertising network with
actions performed on this Application.
Personal Data collected: Cookies and Usage Data.
Rapid FR App / Rapid BIKE Smart App smartphone apps
Using our apps Rapid FR App operating on iOS (+link) and Android (+link) and Rapid BIKE Smart App operating on iOS (+link) and Android (+link), may require in older Android smartphones to give full access to smartphone position in order to access the Bluetooth BLE sensor to connect the Rapid module. That said, the apps will never track or keep the user position.
Place of processing: United States – Privacy Policy. Privacy Shield participant.
Facebook Like button and social widgets (Facebook, Inc.)
The
Facebook "Like" button and social widgets are services for interaction
with the social network Facebook, provided by Facebook, Inc.
Personal data collected: Cookies and Usage data.
Place of processing: USA - Privacy Policy
Facebook Remarketing (Facebook, Inc.)
Facebook Remarketing is
a remarketing and behavioral targeting service provided by Facebook,
Inc. that connects the activity of this Application with the Facebook
advertising network.
Personal Data collected: Cookies and Usage Data.
Place of processing: United States – Privacy Policy – Opt Out. Privacy Shield participant.
Google Analytics with anonymized IP
Google Analytics with anonymized IP (Google Ireland Limited)
Google Analytics is a web analysis service provided by Google Ireland
Limited (“Google”). Google utilizes the Data collected to track and
examine the use of this Application, to prepare reports on its
activities and share them with other Google services.
Google may use the Data collected to contextualize and personalize the ads of its own advertising network.
This integration of Google Analytics anonymizes your IP address. It
works by shortening Users' IP addresses within member states of the
European Union or in other contracting states to the Agreement on the
European Economic Area. Only in exceptional cases will the complete IP
address be sent to a Google server and shortened within the US.
Personal Data collected: Cookies and Usage Data.
Place of processing: US – Privacy Policy – Opt Out.
Google Maps widget
Google Maps widget (Google Ireland Limited)
Google Maps is a maps visualization service provided by Google
Ireland Limited that allows this Application to incorporate content of
this kind on its pages.
Personal Data collected: Cookies and Usage Data.
Place of processing: US – Privacy Policy.
Google Tag Manager
Google Tag Manager is a tag management service provided by Google Ireland Limited.
Personal Data collected: Cookies and Usage Data.
Place of processing: United States – Privacy Policy. Privacy Shield participant.
Information requests
By filling in the contact form with your
data, you consent to it being processed to answer requests for
information. Personal data collected: surname, email, name, telephone
number and address. Your data will be used exclusively to respond to the
request on the contact form.
Non-European processing of data
To ensure we can provide you
with services that use hosting platforms and IT tools located in
non-European countries (and in particular in the USA), which have
adopted rules on privacy protection other than European ones, we need your explicit consent to process your personal data through these platforms.
Without it we will not be able to provide some of our services
(newsletters, commercial information, updates). Your consent to the
sending of communications and the processing of your data can be revoked
at any time easily and free of charge through the appropriate link at
the bottom of all our communications.
PayPal (PayPal Inc.)
PayPal is a payment service provided by PayPal Inc., which allows Users to make online payments using their PayPal credentials.
Personal Data collected: various types of Data as specified in the privacy policy of the service.
Privacy Policy
Selling goods and services online
The Personal Data collected
are used to provide the User with services or to sell goods, including
payment and possible delivery.
Send commercial communications
If you are interested in
receiving commercial information and updates on our products by email
from Dimsport, we ask you to give us your express consent. The data you
give us will be processed solely for this purpose and in compliance with
Regulation (EU) 2016/679. Your consent to the sending of communications
and the processing of your data can be revoked at any time easily and
free of charge through the appropriate link at the bottom of all our
communications.
Widget Video YouTube
YouTube is a video content visualization
service provided by Google Inc. that allows this Application to
incorporate content of this kind on its pages.
Personal Data collected: Cookies and Usage Data.
Place of processing: United States – Privacy Policy. Privacy Shield participant.
Cookie Policy
This Application makes use of Cookies. To learn more and to view the detailed information, the User can consult the Cookie Policy made available at the first access to the Home Page of the website: www.dimsport.it
User Rights
Users may exercise certain rights with reference to the Data processed by the Data Controller.
In particular, the User has the right to:
- revoke consent at any time. The User may revoke the consent to the processing of its Personal Data previously expressed.
- oppose the processing of their Data. The User may object to the
processing of their Data when it is done on a legal basis other than
consent. Further details on the right to object are set out in the
section below.
- access to their Data. The User has the right to obtain information
about the Data processed by the Data Controller, certain aspects of the
processing and to receive a copy of the Data processed.
- verify and request rectification. The User may verify the correctness of its own Data and request its update or correction.
- obtain the limitation of the treatment. When certain conditions are
met, the User may request the limitation of the processing of its Data.
In this case, the Data Controller will not process the Data for any
purpose other than its preservation.
- obtain the cancellation or removal of their Personal Data. When
certain conditions are met, the User may request the deletion of their
Data by the Data Controller.
- receive their Data or have it transferred to another owner. The
User has the right to receive his or her Data in a structured, commonly
used and machine-readable format and, where technically feasible, to
have it transferred without hindrance to another owner. This provision
is applicable when the Data is processed by automated means and the
processing is based on the User's consent, a contract to which the User
is a party or contractual measures related thereto.
- propose complaint. The User may propose a complaint to the competent data protection supervisory authority or take legal action.
How to exercise rights
In order to exercise their rights, Users may address a request by filling in the appropriate form (click here to download the form)
and sending it to the contact details of the Data Protection Officer.
Requests are filed free of charge and processed as quickly as possible,
in any case within one month.
Right of complaint
Data subjects who believe that the processing of personal data
relating to them carried out by the Data Controller is in breach of the
provisions of the Regulations have the right to lodge a complaint with
the Guarantor, as provided for by art. 77 of the Regulations, or to take
legal action (art. 79 of the Regulations).
Further information on the treatment
Defense in court
The User's Personal Data may be used by the Data Controller in legal
proceedings or in the preparatory phases of such proceedings in order to
defend against abuses in the use of this Application or related
Services by the User.
The User declares that he/she is aware that the Owner may be obliged to disclose the Data by order of public authorities.
Specific Informations
At the request of the User, in addition to the information contained
in this privacy policy, the User may be provided with additional and
contextual information regarding specific Services, or the collection
and processing of Personal Data.
System logs and maintenance
For purposes of operation and maintenance, software applications and
computer / telematics services provided by the Owner and third party
services used by it may collect system logs, i.e. files that record
interactions and may also contain Personal Data, such as the User IP
address.
Information not contained in this policy
Further information in relation to the processing of Personal Data
may be requested at any time from the Data Controller using the contact
details of the Data Protection Officer.
Changes to this privacy policy
The Data Controller reserves the right to make changes to this
privacy policy at any time by informing Users on this page and, if
possible, on each platform used to acquire and process data and, if
technically and legally feasible, by sending a notification to Users
through one of the contact details in the possession of the Data
Controller. Therefore, please consult this page regularly, referring to
the date of last modification indicated at the bottom.
If the changes affect processing whose legal basis is consent, the Data
Controller will collect the User's consent again, if necessary.
Legal references
This privacy policy is drafted on the basis of multiple legislative
orders, including Articles 13 and 14 of Regulation (EU) 2016/679.
Unless otherwise specified, this privacy policy exclusively concerns this data processing carried out by Dimsport s.r.l.
Last modified: 15/09/2021